Betportal Casino Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information when you register, play or place bets with Betportal. We take your privacy seriously and set out below the types of data we handle, how we use it, who we may share it with and the choices you have about your information.

Types of data we collect

We collect information you provide directly, information generated by your activity on our site and technical information from your device. This helps us deliver your account, process payments and keep the platform secure.

Personal data

Personal data includes your name, date of birth, contact details (email and phone), postal address and verified identity documents. We also retain account credentials and communication preferences that you set in your profile.

Technical data

Technical data covers IP address, device and browser details, operating system, screen size, language settings and log data about page visits and session times. We use this information to maintain and improve site performance and to detect suspicious activity.

Transactional data

Transactional data includes deposit and withdrawal records, payment method details, bet and game history, currency selected and receipts for transactions. We store payment-related information as needed to complete transactions and meet legal and compliance checks.

How we use your information

We use data to provide and operate your account, process deposits and withdrawals, verify identity for security and compliance, and to investigate or prevent fraud. We also use information to send administrative messages about your account and to respond to enquiries.

Data protection practices

We protect your information using encryption and industry-standard security measures when transmitting and storing data. Access to personal data is restricted to authorised personnel and to third parties who need the information to perform services on our behalf. We review our security arrangements regularly to maintain appropriate safeguards.

Cookies and tracking technologies

We and our service providers use cookies, web beacons and similar technologies to remember your settings, analyse site usage and deliver tailored content. You can manage cookie settings in your browser, but disabling certain cookies may affect how parts of the site work.

User rights

You have rights to access personal data we hold about you, to correct inaccurate information, and to request deletion in certain circumstances. You may also object to or request restriction of processing where applicable. We will respond to verifiable requests in line with applicable law.

Access, correction and deletion

To request access, correction or deletion, contact us using the details below. We may need to verify your identity before fulfilling requests and we may retain certain information where required by law or for legitimate business needs, such as fraud prevention or account dispute resolution.

Information sharing and third parties

We share information with payment processors, identity verification providers, fraud prevention services and other suppliers that support our services. We may also disclose data to comply with legal obligations or to protect our rights. Third parties will only process your data under contract and subject to suitable safeguards.

Privacy policy updates

We may update this policy from time to time. When changes are significant we will notify you by prominent notice on the site or by email. The date of the latest version will be published on this page.